Almost 2 years ago, my credit card company took the decision to cancel my spread payment facility, in other words the ability to use my credit card as a credit card... Buy big items and play them off....
It wasn't just me, it was everyone, there was a government policy to reduce credit and the banks were instructed to remove spread payments. For me this was a problem as it had come at a point where I had just hit the card very heavily with payments for trips to Thailand and hotels and the balance was pretty high, close to the 10K limit I had. a limit I had as a result of being an excellent customer always paying off even high balances as quickly as possible.
But cancel it they did, my limit went from 10K to 500 no K , overnight and they kindly requested payment by the end of the month!!! They later reduced it further to 200, useless.
I was, needess to say, very upset by this and wrote, emailed, phoned them in the nicest diplomatic language, what the fuck did they think they were doing?
Anyway I made it clear there was no way I was going to manage to pay it in a month, or even 3 months as they suggested so I made a couple of big payments and simply told them I'd pay it off monthly but I'd never ever use their service agan.
And that's what I've been doing, sticking in some bonus money when it came, and paying extra each month.
But now, I have been selling a lot of stuff so there's a bit of spare cash to clear it off, I made the last 702.95 payment today.. The credit card is gone.
And I will NEVER use their services again.. not least becuase I am leaving NL but also it was a shocking betrayal of customer/provider trust.. They made the point several times that I was a very good reliable customer, always clearing the card despite yearly bumps... but sorry give us the money now...
And I will NEVER use their services again.. not least becuase I am leaving NL but also it was a shocking betrayal of customer/provider trust.. They made the point several times that I was a very good reliable customer, always clearing the card despite yearly bumps... but sorry give us the money now...
Thats just not good business...I appreciate it was a government mandate, but a gradual reduction over a few years, would have been just as effective and less painful to my budget..
anyway, done... bye ICS, never again