Despite a mountain of evidence of their lack of competancy or care, I lost the paypal claim, it seems they don't think that payment protection counts in cases of services not being up to scratch..
But I have appealled... we'll have to see.
if the appeal fails I am litterly stuck, as its impossible for either eDreams or SIA to move to a sensible arrangment, though SIA are willing to discuss with eDreams and even have a specialist sales team who will we happy to come to some kind of compromise.. eDreams just sticks to its, not my problem response.
One thing I did discover from SIA though is that the actual cause of all this is the flight from Singaport up to Chiang Mai on a short commuter flight, its an small local airline, and they won't allow the tickets to be changed...
If they can just change the ticket between Singapore and Amsterdam I will pay for a cancellation and rebook on the local flight, its a few hundred euros, but if it stops this crap I'll do it..
Still shocked that PayPal refused... hope my appeal wins.
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