You can not be serious.... no really

I lost my appeal, on the grounds that goods/services were delivered....

It seems the fact those services didn't produce any valid result or resolve an easy (for them) fix to a simple problem does not mattter, not does the fact I have unusable tickets...they are still goods.

utter utter utter nonsense from Paypal Its now valid to do no work for services charged and to deliver faulty goods with no comeback...great work...not.

Of course  with no options I contacted eDreams and SIA and guess what..... nothing we can do contact SIA<-> eDreams...

But, there's a tiny glimmer of home, the SIA agent, who I think was human (it said it was) mentioned that the issue is probably due to the small local airline at the Singapore to Chiang Mai end, ,SIA can't change those tickets (only eDreams can)  so I contacted Scoot and got a "human" agent, who said.....

yes we can change that for you, we'll need to call you back about it so give us your number and wait for our call.

Can you also change our SIA details to to correct the gender and spelling? I asked .... and yes we can do that too.

wtf.....

ok well that sounds promsing, but so far... no call, but I do have a case number and a transcript of the conversation so If nothing happens by Tuesday I will try and ping them again.

you can't make this shit up can you...ai bots are just the worst things ever when you need a human to look into the harm this denial of service results in its nowhere to be seen.

Ahthankyew